We use Online Scout Manager's Venue Booking system to manage bookings at Thornthwaite.
Bookings can now be made online for both activities and accommodation. Please read the how to guidelines carefully as this will help you make your booking.
Check out the FAQ section at the bottom of this page for a list of commonly asked questions and answers.
![](https://harrogatescouts.org.uk/wp-content/uploads/2023/07/DriveWay-1024x683.png)
Booking Accommodation
Residential bookings can be made for our indoor centre and camping. We have 4 camping areas available for booking. Each area contains one or more pitches. (see the site map for more information and pictures).
We have recently implemented a new booking system, which allows you to book accommodation online. Please bear with us during the early stages of use.
You can check availability using our availability calendar (opens in a new tab). When you are ready to book click the button below.
![](https://harrogatescouts.org.uk/wp-content/uploads/2023/07/IMG20230610065949-460x1024.jpg)
![](https://harrogatescouts.org.uk/wp-content/uploads/2023/07/TreeClimbing.jpg)
Booking Activities
See our Activities page for more details on the activities available at Thornthwaite. Before booking please pay attention to which section/age group can undertake each activity.
Activities requiring a permit can be booked as "self-led" or instructor led. When booking a self-led activity you will be asked to provide details of the permit holder and the type of permit held. If these are not provided at the time of booking then this will delay the booking being accepted and could lead to it being cancelled. The minimum booking for a self-led activity is 1 hour
Instructor-led activities have a minimum duration of 2 hours and within each hour a maximum of 8 people can participate (For example, a 2 hour session can accommodate 16 people, a 3 session 24 people and so on). Exceeding the maximum number of participants could lead to delays in accepting your booking.
Please ensure that you answer any questions related to the activity being booked to ensure that we can help you to make the most of your time at Thornthwaite.
Should you need to cancel or amend a booking made online please contact campsite@harrogatescouts.org.uk (Including your booking reference will help us deal with your request as efficiently as possible)
PLEASE NOTE: Online activity bookings should be made at least 7 days in advance of the date of the activity.
Frequently asked Questions
Where can I find information on what's available at Thornthwaite?
Our interactive site map provides an overview of the site including pictures of the camping pitches, facilities and activity areas. Information about the activities can be found on the Thornthwaite Activity pages
Do you have an availability calendar?
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Can I add items to my booking?
If you need to make amendments after booking then please contact the campsite team (campsite@harrogatescouts.org.uk)who will be able to help you amend your booking.
Can I change the dates of my booking?
It may be possible to change the dates of your booking, provided there is availability on site. Please contact the campsite team (campsite@harrogatescouts.org.uk)who will be able to help and advise you.
Why has my booking not being accepted?
All bookings made online through OSM are reviewed by our campsite team. If there is a problem with any aspect of the booking they will contact you, using the email address you entered at the time of booking. It may be that some information needs to be clarified before it can accepted.
Can I remove items from my booking?
If you need to make amendments after booking then please contact the campsite team (campsite@harrogatescouts.org.uk)who will be able to help you amend your booking.
I need to cancel my booking, how should I do this?
In the event that you need to cancel a booking, please get in touch with our campsite team (campsite@harrogatescouts.org.uk) who will be able to assist you.
Are dogs allowed?
With the exception of assistance dogs, no dogs are allowed onsite at Thornthwaite.
What forms of payment do you accept
Where possible, we prefer online payments via OSM as this helps us keep our admin to a minimum. We also accept payment by bank transfer, cheque and cash.
- Account Name: Harrogate and Nidderdale District Scout Council
- Account Number - 00033464
- Sort Code - 40-52-40
When paying by BACS, please use OSM + your booking reference as the BACS payment reference (e.g. OSM12345 where 12345 is your booking reference, which can be found in the top right of your booking documents)
Cheques should be made payable to "Harrogate and Nidderdale District Scout Council" and the OSM booking reference should be written on the reverse of the cheque.
Are deposits returnable?
Unfortunately, as laid out in our terms and conditions, deposits are non-refundable.
Can I pay on arrival
To simplify the booking and payment process we prefer that all bookings be fully paid before arriving at the site.
Do you have a souvenir shop?
There is a small souvenir and badge shop on site. Please make arrangements with the warden regarding opening times.
You can also purchase Thornthwaite camp blanket badges (shown below) when you book your stay.
When booking your accommodation simply:
- Choose the "Badges" option from the list of bookable items
- Pick any timeslot, this does not matter for badges
- Enter the number of badges you require and then click the add to booking button.
Do you have wifi available?
Wifi is available within the Centre and on certain parts of the site
What time can arrive on site?
For centre and camping weekend bookings the normal arrival time is 18:00 and the departure time 15:00. For weekend bookings, If you which to arrive early (before 12 noon) add an "Early Arrival Charge" to your booking.
Depending on Warden availability, it may not always be possible to offer the option of an Early arrival. In such circumstances you will not be charged the Early arrival charge.
Is there a landline telephone available on site?
The site does not have a fixed landline telephone.
Wi-fi with internet access is available in the centre and on certain parts of the site. Mobile reception at Thornthwaite varies by mobile operator. If your mobile operator supports wi-fi calling then this may improve your ability to make mobile calls.
Wi-fi connection details are available from the Warden.
Please note that the internet service is provided by a 4G mobile connection and whilst it is generally reliable, 100% availability cannot be guaranteed.
Lost Property
Please contact the campsite team on campsite@harrogatescouts.org.uk if you think you may have left something at the site.